TERMS OF SERVICE
These Terms govern your use of AppliPro’s website/booking tools and the appliance repair services provided by D&M DreamWorks LLC, DBA AppliPro (“AppliPro,” “we,” “us”). By booking or receiving services, you agree to these Terms.
1) Services
AppliPro provides appliance diagnostics, repair, maintenance, and related services as described in your estimate, invoice, or work order. Scope is limited to what is written and approved.
2) Estimates, Authorization, and Additional Work
Estimates are based on observable conditions and information available at the time. Hidden damage, discontinued parts, prior improper repairs, installation/code issues, or additional failures may require revised pricing/scope.
You authorize reasonable diagnostic steps (testing, disassembly as needed to access components).
Additional work requires your approval (text/email/verbal/written) before we proceed, except actions required to make the appliance/site safe.
3) Scheduling and Access
You must provide safe access to the appliance at the scheduled time (parking/entry instructions, gate codes, pets secured, appliance accessible).
If access is not provided or conditions are unsafe, we may reschedule and/or charge a trip/diagnostic fee.
4) Payments
Payment is due per the invoice/work order terms (typically due upon completion of the visit unless agreed otherwise).
Deposits/prepayment may be required for special order parts.