Privacy Policy

Effective Date: April 14, 2026

AppliPro, a DBA of D&M Dreamworks LLC (“AppliPro,” “Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information in accordance with applicable United States federal and state laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, request services, communicate with us, or otherwise interact with our business.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

Personal Information

• Full name
• Phone number
• Email address
• Service address
• Billing address
• Payment information
• Information related to appliance repair requests and service appointments

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage information
• Cookies and analytics data

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Schedule, provide, and manage appliance repair services
• Process payments and refunds
• Communicate regarding appointments and service requests
• Send appointment confirmations, reminders, and updates
• Respond to customer inquiries and support requests
• Improve our website, services, and customer experience
• Maintain business, accounting, warranty, and service records
• Comply with legal obligations
• Detect and prevent fraud, abuse, or unauthorized activity

We do not sell, rent, or trade your personal information.

3. SMS AND TELEPHONE COMMUNICATIONS

By providing your phone number, you consent to receive service-related communications from AppliPro, including:

• Appointment confirmations
• Appointment reminders
• Technician arrival notifications
• Service updates
• Customer support communications

Message and data rates may apply.

Message frequency may vary.

You may opt out of receiving text messages at any time by replying STOP to any text message.

Consent to receive text messages is not required as a condition of purchasing services.

4. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to improve website functionality and user experience.

We may use analytics services, including Google Analytics and similar tools, to better understand website traffic and visitor behavior.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. DISCLOSURE OF INFORMATION

We may share information when reasonably necessary to operate our business, including with:

• Payment processors
• Customer relationship management and scheduling software providers
• Service contractors or subcontractors performing authorized services
• Legal, regulatory, governmental, or law enforcement authorities when required by law
• Professional advisors, accountants, insurers, or legal counsel

We do not sell personal information to third parties.

6. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business and accounting records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and company policies

When information is no longer required, it will be securely deleted, destroyed, or anonymized when reasonably practicable.

7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

8. CHILDREN’S PRIVACY

Our services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

9. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have the right to:

• Request correction of inaccurate information
• Request deletion of personal information where legally permitted
• Request information regarding how your personal information is collected, used, disclosed, and retained

To protect your privacy and security, we may verify your identity before responding to any request.

We reserve the right to deny requests where permitted by law, including requests that are repetitive, excessive, fraudulent, or otherwise not required under applicable law.

Privacy-related requests may be submitted using the contact information provided below.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, applications, services, advertisements, or external resources.

AppliPro is not responsible for the privacy practices, security measures, availability, content, or policies of any third-party website or service.

Your use of third-party websites is solely at your own risk and subject to the terms and privacy policies of those third parties.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify, update, or revise this Privacy Policy at any time and for any reason.

Any changes will become effective immediately upon posting to this website unless otherwise stated.

The Effective Date at the top of this Privacy Policy will be updated accordingly.

Your continued use of our website, services, or communications following the posting of any revised Privacy Policy constitutes your acceptance of those changes.

12. CONTACT INFORMATION

AppliPro
D&M Dreamworks LLC, DBA AppliPro
Nashville, Tennessee, United States

Phone: 615-933-2223

Email: [info@applipro.us]

For privacy-related questions, requests, complaints, or concerns, please contact us using the information above.

13. GOVERNING LAW

This Privacy Policy shall be governed by, construed, and enforced in accordance with the laws of the State of Tennessee and applicable laws of the United States, without regard to conflict-of-law principles.

14. CALIFORNIA PRIVACY NOTICE

Residents of California may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

Where applicable, California residents may request access to certain personal information, request correction of inaccurate information, request deletion of personal information, and obtain information regarding categories of personal information collected, used, disclosed, or shared.

AppliPro does not sell personal information.

To exercise applicable privacy rights, please contact us using the information provided above.

15. DO NOT TRACK SIGNALS

Our website does not currently respond to browser-based “Do Not Track” signals because no uniform industry standard currently exists for recognizing and implementing such signals.

16. NO GUARANTEE OF ABSOLUTE SECURITY

While AppliPro implements reasonable administrative, technical, and physical safeguards designed to protect personal information, no system, website, network, server, database, electronic transmission, or method of storage can be guaranteed to be completely secure.

Accordingly, AppliPro disclaims any warranty, express or implied, regarding the absolute security of information transmitted to or stored by the Company.

17. ACCEPTANCE OF THIS PRIVACY POLICY

By accessing our website, requesting services, communicating with AppliPro, or otherwise interacting with our business, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of our website and services.