$35 Off Labor on Completed Repair (New Customers) Book a service
Standard diagnostic visit is $99 — VIP includes up to 4 per year.
Membership Plans
Save on diagnostic visits, get priority scheduling, and reduce repair costs year-round.
View Plans & Join
Standard Service Call (Diagnostic Visit)is $99
Standard diagnostic visit is $99 — VIP includes up to 4 per year.
Why Membership Exists
Most homes rely on multiple major appliances every day. When something stops working, the first step is a diagnostic visit. Membership is designed to reduce repeat diagnostic fees, speed up scheduling, and lower your cost of repairs over the year.
Avoid repeat diagnostic fees
Standard diagnostic visit is $99. Membership helps reduce how often you pay that fee.
Priority scheduling
Members are scheduled ahead of non-members (subject to availability).
Member savings on labor
Keep more of your budget for what matters—parts and repairs when needed.
Choose Your Plan
Two simple options. One goal: less downtime and lower out-of-pocket cost.
Standard
$
99
/year
Basic Priority
Priority access + member labor savings.
Best for:
Homes that want priority scheduling and year-round labor savings, with fewer service visits per year.
- Priority Scheduling
(ahead of non-members; subject to availability) - 10% OFF Labor on repairs for 12 months
(parts are not discounted) - Member Support
(phone/text troubleshooting guidance)
Annual billing. Renews yearly unless canceled.
i
*Potential value is a maximum based on plan caps and usage. Actual savings depend on the number of service visits and repairs performed.
Most popular
Up to $848 in potential member value
$
199
/year
VIP Priority
Maximum value for most homes.
Best for:
Homes with multiple appliances or anyone who expects 2+ service needs per year and wants predictable costs.
- Up to 4 FREE Service Calls / Diagnostic Visits per year
(value up to $396; $99 each) - Front-of-line Priority Scheduling
(subject to availability) - 10% OFF Labor on repairs for 12 months
(parts are not discounted; discount cap applies) - Member Service Call Rate after included visits: $79
(for the rest of the membership year) - Extended Labor Warranty on the same repair
(while membership is active; coverage cap applies)
Annual billing. Renews yearly unless canceled.
One appliance per visit. One residential service address per membership.
How VIP Priority Reaches Up to $848 in Value
VIP is built to reduce repeat diagnostic fees and reward members with better pricing and coverage.
- Included diagnostic visits: up to $396 value (4 × $99)
- Member service call rate after included visits: up to $80 value (save $20 × up to 4 additional visits)
- 10% labor savings: up to $300 value (annual cap)
- Extended labor warranty (same repair): up to $72 value (coverage cap)
Labor discount capped at $300/year. Warranty value capped at $72. Caps keep pricing fair and sustainable.
How Membership Works
Choose a plan
And enroll online.
Schedule with priority
One appliance per visit; diagnostic visit covers travel + evaluation.
Service call rules apply
One appliance per visit; diagnostic visit covers travel + evaluation.
Approve repairs if needed
Membership benefits apply automatically to eligible labor savings and service-call benefits.
Simple Definitions
Service Call / Diagnostic Visit ($99)
Travel to your home + diagnostic evaluation of one appliance.
Repair
Quoted after diagnosis and approved by you. Repairs include parts and labor as applicable.
Coverage Summary
Two simple options. One goal: less downtime and lower out-of-pocket cost.
Included
- Diagnostic/service-call benefits as stated in your plan
- Priority scheduling (subject to availability)
- Labor discount as stated in your plan
- Extended labor warranty on the same repair (VIP; limits apply)
Not included
- Parts (not covered and not discounted)
- Commercial jobs
- Third-party warranty/home-warranty claims
- Installation, cosmetic work, or non-repair services
- Sealed system/refrigerant work (handled separately)
Frequently Asked Questions
Frequently Asked Questions
Still have questions?
Need help choosing a plan? Call 615-933-2223 and we’ll walk you through the options.
What does the $99 service call include?
Travel to your home and diagnostic evaluation of one appliance. Repairs are quoted separately.
Do memberships include parts?
No. Parts are not included and are not discounted.
How do VIP included service calls work?
VIP includes up to 4 diagnostic visits per membership year. Each visit applies to one appliance.
What happens after I use all 4 included VIP calls?
You keep member pricing: a $79 service call rate for the rest of the membership year.
How does priority scheduling work?
Members are scheduled ahead of non-members, subject to availability and route planning.
Is membership per appliance or per household?
Membership is tied to one residential service address. Service calls apply to one appliance per visit.
Can I cancel?
Yes. Membership renews yearly unless canceled. Refunds follow the membership terms and adjustments for used benefits, if applicable.
When do discounts and benefits apply?
Benefits apply to eligible services during the active membership term, subject to plan rules and exclusions.
Ready to Reduce Surprise Appliance Costs?
Choose Basic for priority and savings, or VIP for the highest overall value and included diagnostic visits.
Standard diagnostic visit is $99. Memberships are billed annually.
